PRIVACY AND COOKIES POLICY
Your data is protected
What information do we collect?
We may collect the following information:
- Your full name
Your contact information including email address
Your demographic information such as postcode, preferences and interests based on your browsing behavior on our site only
Other information relevant to internal marketing, to customer surveys and/or offers
For the exhaustive list of information we collect see the list of cookies we collect we collect section.
What are cookies?
A cookie sounds tasty, but it is actually a small file which asks permission to be placed on your computer. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies also allow web applications (e.g. web browsers) to respond to you as an individual, enhancing the customer's experience. The web application can adjust its operations to your needs by gathering and remembering information about your preferences.
What type of cookies do we use?
We use traffic log cookies to identify which pages you visited or used on our websites. This helps us analyze data about our web pages traffic and improve our websites in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. Other cookies type we use are session cookies which will be deleted at the end of your browser session. We use these cookies to allow you to use our shopping cart function across more than one page of our site, for example. We do use some cookies that remain on your computer after you have quit your browser. This kind of cookie enables our system to recognize that you’ve visited our website before and to remember which settings and products you preferred. These temporary/permanent cookies have a lifespan of a varying length, after which they will be automatically deleted. These cookies allow us to collect and analyze data to come up with strategies to improve our website. This makes our website easy for our customers to use and helps us to provide you with a personal recommendation of products you may like. Our aim is to offer you a fun, easy shopping experience on a website that is tailored to your tastes. For the complete list of information, we collect see the List of cookies we collect section.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website since some functions (e.g. shopping cart) depend on cookies to operate correctly.
Accepting cookies is not mandatory
It is not necessary to accept cookies to visit our website. However, if you would like to place an order or add an item to your shopping cart, you will need to set your browser to accept cookies from our website so you can use the shopping cart, checkout and other functionalities we offer our customers.
What do we do with the information we collect?
The cookies used by us are never used to store any personal information. Therefore, our cookies cannot be traced back to an individual user. Once a cookie is activated, it is given an ID number, which is solely used for internal reference and cannot be used to identify the user or access any personal information, such as your name or IP address. The anonymized information we receive from the cookies allows us to assess which pages of our site are visited the most and see which products were the most popular etc.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping to increase the user experience (e.g. to make our website easier to use).
- We may use the information to improve our products and services.
- We may periodically send current customers emails about new products, special offers or other information using the email address which you have provided.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
You can also change the settings in your browser to ask for your permission every time a cookie tries to access your computer. If you would like to accept our websites' cookies but block our partners’ cookies, you can set your browser to block third-party cookies. Usually, your browser’s help section will provide information on how to change your cookie settings.
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You also have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at [email protected] regarding any such request.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|STANDARD COOKIES>/strong>||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
|ANALYTICS COOKIES||COOKIE Description|
|__UTMT||Used to throttle request rate.|
|__UTMZ||Stores visitor-level custom variable data. This cookie is created when a developer uses the
|_ga, _gat, _gid, AMP_TOKEN, _gac_<property-id>||Used to distinguish users. Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.|
|Used to distinguish users. Contains campaign related information for the user. Used for facebook analytics tools.|
|SOCIAL MEDIA COOKIES||COOKIE Description|
ONEALL.COM: various cookies
|W offer a 'Social login' tool that allows login or registration through your social media profiles. The tool retrieves information from the social network you choose to use for login. On top of this it adds additional data like for example your geolocation data, ip addresses, browsers and operating systems. Read more about retrived data related to social login tool (Oneall).|
ADDTHIS: __atuvc, __atuvs
|We use some social sharing plugins, to allow you to share certain pages of our website on social media. These plugins place cookies so that you can correctly view how many times a page has been shared.|